Please be on alert for any suspicious calls from someone claiming to be from EagleBank. This could be a scam. EagleBank does not make unsolicited phone calls to request information. If you receive a suspicious call, hang up and contact us directly.
Cybersecurity and Fraud
Why We All Need To Take Cybersecurity Seriously
At EagleBank, we take cybersecurity very seriously. It demands a lot of our time and effort to ensure our systems, your information – and your dollars – are protected. We work proactively to understand and manage the cyber threats and risks we face on a day-to-day basis. Many believe that it’s not a case of “if” you will get hacked or scammed, but “when,” so we also understand the need to be prepared for the worst; and so should you!
One major threat involves cyber criminals who focus their efforts on targeting security weaknesses in personal and business banking information systems and processes. For example, we continue to see phishing campaigns aimed at taking over customer email accounts. The latest scam, known as “Business Email Compromise,” involves bogus email requests and altered instructions for wiring money to fraudulent bank accounts, sometimes overseas and often, the funds are never recovered. The simple message is not to trust email instructions alone, particularly for financial transactions; always check and verify the instructions via an alternative method such as a phone call to a number on file, text, or even a face-to-face discussion with the sender. More details on what you can do are available by downloading our “Cybersecurity Tips: Business Email Compromise” brochure below.
We are always willing to work with our customers to review the proper and safe use of online and/or traditional banking services, but it is critical that we all work together to improve security, protect information, and help reduce cyber crime, fraud and financial losses. We strongly encourage you to take cybersecurity as seriously as we do; we are all truly in this together. Please visit this page often and use the information available here to learn more about cyber threats, risks, and fraudulent methods that put your information, money and identity at risk. At the very least, follow and know the security basics so we can help each other to stay protected from cyber criminals and fraudsters.
Below are some resources for you to review.