Our Mission
We have a mission to be the most respected and profitable community bank. To do this, we put relationships first, to the delight of our customers, employees and shareholders, and relentlessly deliver the most compelling service and value.
Our Values
We continue to build EagleBank by putting relationships F•I•R•S•T. FIRST is an acronym: Flexible. Involved. Responsive. Strong. Trusted.
FLEXIBLE - We begin our relationships based on our time-tested tradition of listening to our customers, collaborating with colleagues and designing a comprehensive, creative solution that brings value to and appreciation from our customer. We enhance the relationship with empowered, ‘Yes, We Can’ service and live up to our strong belief that formulas don’t make good banking sense, relationships do. Be entrepreneurial—it is our differentiator.
INVOLVED - We build our relationship by developing a rapport that is based on partnership, mutual respect and a desire to delight. We are unwavering in our commitment to the goals and growth of our customers, colleagues and community through volunteerism. We believe that doing the little extras and staying involved with our customer demonstrates our difference.
RESPONSIVE - We shape our relationships by taking ownership for being ever-responsive, from beginning to end, day in and day out. We understand that reliable, accurate and time-sensitive communication is fundamental to preserving reputation and relationships, internally and externally.
STRONG - We strengthen our relationships each time we are called upon for our expertise and know-how. We are committed to enhancing our professional knowledge in order to remain credible, current and strong partners with our customers, colleagues and community. Our history of sustaining a well-capitalized and profitable position emphasizes our strength and reinforces our relationships. We believe that diversity of talent equals diversity of thought, and only serves to strengthen our role as community builders.
TRUSTED - We uphold our relationships with honesty, openness and reliability. Our actions reflect our values, and underscore our commitment to a diverse and inclusive environment. We can be counted on to do “the right thing.” We understand that underlying a sound, long-lasting relationship is the essential element of trust. Trust can be lost in a moment, so we are vigilant in our actions and words.